Updated on February 2, 2023
By purchasing any item from our store you automatically agree to this document. Because our products are digital goods and are immediately available, we generally offer no refunds, however, under certain circumstances we will be happy to issue you a refund upon your request:
Logging in to GTA CnR counts as benefitting from it. Refunds don't apply to recurring payments because you have pre-authorized us, and you get reminder emails before the renewal date. In case you have made a purchase and were banned from the servers, we won't issue a refund just because of that. Please, if your ban was wrongful, request an appeal immediately and we will be happy to assist you and make up for the lost days of membership.
Do not chargeback a payment directly with your bank or payment platform, contact us instead and patiently wait up to 14 business days. Starting a chargeback will result in your in-game account getting banned.