Refund Policy

Refund Policy

By purchasing any item from our store you automatically agree to this document. Because our products are digital goods and are immediately available, we generally offer no refunds, however, under certain circumstances we will be happy to issue you a refund upon your request:

  • You accidentally made the purchase, and you didn't benefit from it, and you notify us within 24 hours
  • Someone else made the purchase on your behalf, without your permission, and you notify us within 24 hours

In case you subscribed to one of our membership plans but were banned from the servers, we won't issue a refund. Please, if your ban was wrongful, request an appeal immediately and we will be happy to assist you.

If you are domiciled in the EU, you can exercise the right of withdrawal. Please, contact Tebex Ltd directly for this option.