By purchasing any item from our store you automatically agree to this document. Because our products are digital goods and are immediately available, we generally offer no refunds, however, under certain circumstances we will be happy to issue you a refund upon your request:
In case you subscribed to one of our membership plans but were banned from the servers, we won't issue a refund. Please, if your ban was wrongful, request an appeal immediately and we will be happy to assist you.
If you are domiciled in the EU, you can exercise the right of withdrawal. Please, contact Tebex Ltd directly for this option.